What to do

  • Report the loss to the nearest passport office as soon as possible. You must do so in person. You cannot report your passport as lost by phone or email.
  • If you lose your passport while travelling abroad, report the loss to the Norwegian embassy or consulate. They can help you get an emergency passport.
  • If you have reported a passport as lost, you cannot use it again.

If you find your old passport again, you must tell the passport office and hand it in so it can be destroyed.

Answers to frequently asked questions relating to the coronavirus

If your passport appointment has been cancelled, you must book a new appointment here. Enter your postal code or location in step 1, and you will see your nearest passport office, with a link to where you can book an appointment online. All passport offices are closed. You cannot book a new passport appointment for between 13 March and 13 April. Unfortunately, the police cannot schedule a new appointment for you.

If you have a passport appointment scheduled between 13 March and 13 April, your passport appointment has been cancelled. Appointments scheduled after 13 April have not been cancelled yet, but the passport offices may stay closed after this date. In that case, appointments scheduled after 13 April will also be cancelled. We will update this information as soon as we know more.

You can change or cancel your passport appointment. Follow the link in the SMS confirmation you received when you booked your appointment. All passport offices are closed until 13 April, so you will not be able to re-schedule for a time before 14 April. The passport offices may, however, stay closed longer. We will update this information as soon as we know more.

You can book a new passport appointment here. Enter your postal code or location in step 1, and you will see your nearest passport office, with a link to where you can book an appointment online. All passport offices are closed. Consequently, you cannot book a new passport appointment for between 13 March and 13 April.

If you are abroad and need a new passport to get home to Norway, you must contact the Norwegian embassy or consulate in the country where you are. Here you will find an overview of all Norwegian embassies and consulates.

Find your nearest passport office

Find contact information for your nearest passport office and when it is open by choosing a location or typing in where you live.

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