This contact was made through a different communication channel – not based on the digital platform previously used. At this point in time, the police will not elaborate further as regards this new communication channel or provide any information related to the communicated content. 

The police consider the fact that the communication now has been routed to a more expedient platform to be a positive development. However, no plausible confirmation that Anne-Elisabeth Hagen is still alive or that they actually have Anne-Elisabeth Hagen in their possession has been given. 

It is of fundamental importance to receive a proof that Anne-Elisabeth Hagen is alive. Our recommendation to the family is to not start negotiations before they receive proof that Anne-Elisabeth Hagen is alive.

Our priority remains to get Anne-Elisabeth Hagen safe home.