The SIS database may contain information about:

  • Individuals who are the subject of an arrest warrant or extradition request.
  • Individuals who are wanted by the authorities for some other reason.
  • Individuals who are not entitled to enter or stay in the Schengen area.
  • Individuals who have been reported missing.
  • Lost or stolen items, such as motor vehicles, vehicle registration plates or identity documents.

Access to information in the SIS

You are entitled to know what information about you has been recorded in the SIS database. You can ask to see what has been recorded about you or items you own.

No access to information in the SIS

Access to information in the database may be refused:

  • if it would harm the purpose for which it was recorded.
  • if it would violate someone else's privacy.
  • during the period an SIS alert is in effect.

How to request access

You can ask to see information about yourself. You can also ask to see information about items you own. It is generally Norway's National Criminal Investigation Service (NCIS) that decides whether to allow you access to the SIS.

Do you want to access the Schengen Information System (SIS)?

Fill out the form:

Send the form to:

NCIS
PO Box 2094 Vika
0125 Oslo
Norway

You can also send the form to the authority that decided the information should be recorded in the SIS. You must attach proof of your identity (photo ID). This could be a copy of your passport or driving licence.

If you are not a Norwegian citizen, you must attach a copy of your passport, identity card or other valid proof of identity from your home country.

A decision on your application will be made as soon as possible. You should get a reply no more than 30 days after we have received your request.

What to do if the data is wrong

You can ask us to correct any information that is wrong or incomplete. You can also ask us to delete any incorrect information. The same goes for information that has been recorded unlawfully. You can also ask us to correct or delete any information about items you own.

Before we can consider your request to correct or delete information held in the SIS database, you must first have been given access to or been notified about the information concerned. You must explain why you are asking for something to be corrected or deleted.

You can send your request to Norway's NCIS or the authority that decided the information should be recorded.

Compensation

Have you suffered some harm because of the information recorded in the database? If so, you could be entitled to compensation. If any information is used in a way that breaks the SIS's rules, you could also be entitled to compensation.

You must claim compensation no later than one year after you found out what information had been recorded.

You can send your claim for compensation to Norway's NCIS or to the authority that decided the information should be recorded.

Complaints

You can make a complaint if you have been refused access to information about yourself or something that you own. You can also complain if your request for compensation or to have information corrected or deleted has been refused.
You must submit your complaint no later than three weeks after you were notified of the NCIS's decision. You must sign the complaint and submit it in writing. You must describe the decision you are complaining about and explain how and why you want it to be changed.

Where to send your complaint

You can send your complaint to the NCIS. They will take another look at your case. The NCIS may find no reason to change their decision. They may then forward your complaint to the Norwegian National Police Directorate (POD). POD will then send the complaint to the Norwegian Data Protection Authority for their expert assessment.

The Norwegian Data Protection Authority controls how data is processed

It is the Norwegian Data Protection Authority's responsibility to make sure that the SIS database is used lawfully. The Authority must also check that any errors and omissions are corrected.

The Norwegian Data Protection Authority can help you if you want someone to check that the information recorded in the SIS is correct and that it is recorded and used lawfully.

The Norwegian Data Protection Authority can also advise you about accessing, correcting and deleting information in the SIS, as well as making a complaint and claiming compensation.

To find out how to access information held in the SIS database in another country that is part of the scheme, see the EU's Guide for exercising the right of access.