Due to technical maintenance, police certificate services on politiet.no may be unstable between 12:00 and 14:00 today. If you experience any issues with the services, please try again later.
If you do not have a digital mailbox or have reserved yourself from receiving decisions from public authorities, we will send the police certificate by post to the address you have provided in the application. This usually takes up to 14 days.The police certificate of conduct or other personal information will only be sent by post or digital post, not by e-mail.
Application process
Our expected processing time is normally 14 days, calculated from the time we have received all the necessary documentation in the case. The processing time can be longer during time periods when we receive a high number of applications.
We cannot tell if you have sent in all the necessary documentation before we have started to process your case. We will contact you by letter to your digital mailbox or by post if we need further information to process your application.
Be aware of scam attempts using the police’s phone numberWe want to inform you that our switchboard number, 40 40 15 50, has been misused for scams through "spoofing." The police will never contact you using this number. Please be cautious and do not provide codes, passwords, or similar information over the phone. It is still completely safe to call us.
Contact usYou can contact us by telephone if you have questions. Please provide your case number to make it easier for us to help you. Telephone+ 47 404 01 550Telephone hours
Monday: Closed
Tuesday: 08:30–11:30
Wednesday: Closed
Thursday: 08:30–11:30
Friday: Closed
Postal addressPolitiets enhet for vandelskontroll og politiattester Postboks 113 9951 Vardø NORWAYVisiting addressHospitalgata 6 9952 Vardø NORWAYE-mail
