Applying for collective protection as a Ukrainian national

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Agder Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police. 

Phone number

45 72 00 64

Opening Hours

The phone is manned:

• Monday to Friday between 10:00 and 14:00.
• Saturdays, Sundays and public holidays: closed.

Email address

finnmark.utlending@politiet.no

Information you will be asked to give

In your email you should state your phone number. Do not state your name. The police will reply to schedule an appointment for registration.

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Innlandet Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

If you already have obtained private accommodation in eastern Norway and are able to organise your own transport to and from the arrivals centre

• You can call +47 400 26 190 to make an appointment for registration at Torp and Gardermoen airports, or at the National Arrivals Centre, depending on which is closest to your home.
• Opening hours for the telephone service for persons in private accommodation is Monday to Friday 09:00–15:00. Saturdays, Sundays and public holidays: closed.

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Møre og Romsdal Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Nordland Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Oslo Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

If you already have obtained private accommodation in eastern Norway and are able to organise your own transport to and from the arrivals centre

• You can call +47 400 26 190 to make an appointment for registration at Torp and Gardermoen airports, or at the National Arrivals Centre, depending on which is closest to your home.
• Opening hours for the telephone service for persons in private accommodation is Monday to Friday 09:00–15:00. Saturdays, Sundays and public holidays: closed.

If you need transport

Contact the police on the phone to make an appointment for a time and where to meet if you need transport.

Phone number

+47 40 02 61 90

Opening hours

The phone is manned:

• Monday to Friday: 09:00–15:00.
• Saturday, Sunday and public holidays: closed.

Return of passport and other documents

If you have been granted collective protection and/or are going to collect documents submitted to the police in connection with your application for collective protection, you can attend the police station without prior appointment to be issued a residence card and to collect your documents.

If you are an unaccompanied minor, you need to be accompanied by your appointed representative or guardian when you attend the police station.

• Tuesdays: 09:00–11:30
• Thursdays: 09:00–11:30

Address: Schweigaards gate 15B, NO-0191 Oslo.

Newly arrived refugees who want to register must contact the police in advance and set up an appointment for registration. Registration is at Jæren Police Station. 

Refugees who have been housed in a hotel (Thon Sandnes) do not need to contact the police themselves. The police will contact these people and collect them when it is their turn to be registered.

Address

Jæren Police Station, Arne Garborgs veg 17, NO-4340 Bryne.

Opening hours

• At 09:00 – 15:00
• Public holidays: closed.

Telephone numbers

• To book a registration appointment, +47 45 73 81 40
• Emergency hotline, immigration department (other enquiries) +47 48 99 66 40

Telephone opening Hours 

• Monday to Sunday from 08:00 to 22:00
• Public holidays: closed.

Newly arrived refugees without an address, who arrive outside these opening hours, can report to Thon Partner Hotel Sandnes, Roald Amundsens gate 115, NO-4307 Sandnes.

We update the information on this page frequently, so we recommend that you check it regularly.

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Sør-Øst Police District, you can submit your application at Torp Airport. By calling 02800 you will reach the switchboard in the police district where you are staying. If you are to be accommodated in an asylum centre, you will be taken to the National Arrivals Centre once your application has been registered.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

If you already have obtained private accommodation in eastern Norway and are able to organise your own transport to and from the arrivals centre

• You can call +47 400 26 190 to make an appointment for registration at Torp and Gardermoen airports, or at the National Arrivals Centre, depending on which is closest to your home.
• Opening hours for the telephone service for persons in private accommodation is Monday to Friday 09:00–15:00. Saturdays, Sundays and public holidays: closed.

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Oslo, Øst, Innlandet, Agder, Møre og Romsdal, Nordland or Troms Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

You should not appear at a police station without an appointment.

Please call Trøndelag Police District to book an appointment for registration.

Phone number

73 20 51 41

Opening hours

The phone is manned:

• Monday: between 08:30 and 21:00
• Tuesday: between 08:30 and 14:00
• Wednesday: between 08:30 and 21:00
• Thursday: between 08:30 and 21:00
• Friday: between 08:30 and 18:00
• Saturday: closed
• Sunday: between 08:30 and 14:00
• Public holidays: closed. 

Information you will be asked to give

You will be asked to give your name and phone number. The police will then contact you to schedule an appointment for registration.

Please contact the police on the phone to make an appointment to register as an asylum seeker. You will be given a time and place where you and any family members can meet for registration.

Phone number

47 46 91 78

Opening Hours

The phone is manned:

• Monday to Friday between 09:00 and 14:00.
• Public holidays: closed. 

You can also meet at Scandic Kokstad in Bergen without an appointment to register as an asylum seeker. The hotel's address is Kokstadflaten 2, 5257 Kokstad (Google Maps).Once you have registered as an asylum seeker, the police will summon you for an asylum interview. Police officers are present at the reception centre Monday to Friday between 08:00 and 14:00.

If you do not have a place to stay, you can meet at Scandic Kokstad.

Submit your application at the National Arrivals Centre

• If you are planning to travel to Norway to apply for collective protection, we recommend that you travel directly to the National Arrivals Centre to submit your application. The nearest border crossing point is Svinesund on the E6 motorway, while the nearest airport is Oslo Airport Gardermoen.
• If you are already in Norway and staying in Øst Police District, you have to travel to the National Arrivals Centre to submit your application.
• If you need transport to the centre, the local police will help you with this. By calling 02800 you will reach the switchboard in the police district where you are staying.
• Please note: We cannot guarantee that you will be accommodated at an asylum centre in the area where you have been staying, so you must bring all your belongings with you to the arrivals centre.
• Contact information of the National Arrivals Centre

If you already have obtained private accommodation in eastern Norway and are able to organise your own transport to and from the arrivals centre

• You can call +47 400 26 190 to make an appointment for registration at Torp and Gardermoen airports, or at the National Arrivals Centre, depending on which is closest to your home.
• Opening hours for the telephone service for persons in private accommodation is Monday to Friday 09:00–15:00. Saturdays, Sundays and public holidays: closed.