Important information-

Booking and attending

The Department of Immigration is open Monday-Friday for those with appointments, between 9:00 AM and 15:30 PM.

You must have an appointment or a confirmation from us to enter our premises.

Book or change your appointment with the police via Booking and attending.

Important informasjon regarding phone hours

Please note that our phone hours will be changed during the summer. From June 15th to August 14th, we will be available by phone between 09:00 and 11:30.

Information to citizens of Ukraine

If you have been granted collective protection and are asked to meet up to give fingerprints etc. - then you have to book an appointment.

You must call the police to book an appointment: 22 34 21 00

Unaccompanied minors must bring their representative appointed by Norwegian authorities with them when they meet.

The website New in Norway contains information in several languages for adults who have applied or will apply for protection in Norway because of the war in Ukraine: https://www.nyinorge/residence permit in Norway

Waiting times and priority

Please follow our waiting times on politiet.no. You will not receive other answers if you contact us by phone, than if you search for general information on the police website. For more information see: www.UDI.no og https://www.skatteetaten.no/en/person/foreign/

Due to our long case processing times and waiting times to get an appointment, there are many people who want their case processed faster. Therefore, there must be very special circumstances in your case to be prioritized in the queue. For the police to consider a documented request for priority, you MUST follow the priority guidelines on UDI.no: Can I request priority?

Booking and attending

Important informasjon regarding phone hours

Information to citizens of Ukraine

Waiting times and priority

Frequently asked questions and chat with UDI

Other relevant pages

Ukedag	Timeavtale	Telefontid
Mandag	Timeavtale 09:00-15:30	Telefontid 09:00-11:30
Tirsdag	Timeavtale 09:00-15:30	Telefontid 09:00-11:30
Onsdag	Timeavtale 09:00-15:30	Telefontid 09:00-11:30
Torsdag	Timeavtale 09:00-15:30	Telefontid 09:00-11:30
Fredag	Timeavtale 09:00-15:30	Telefontid 09:00-11:30

Residence permits and immigration