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Politiets publikumssenter - Lillestrøm
Øst politidistrikt
- Telephone
- 64 99 30 00
- post.ost@politiet.no
- Vi ber om at det i e-posten fremgår hvilken kommune du bor i, samt hvilken politienhet det eventuelt gjelder (om du vet det). Dette for at vi skal kunne hjelpe deg best mulig.
- Fax
- 64 99 95 00
- Street address
- Jonas Lies gate 20, 2000 Lillestrøm Show in map
- Address
- Øst politidistrikt, Postboks 3390, 1402 SKI
Tjenester og åpningstider
Contact information
- Telephone
- 64 99 30 00
- post.ost@politiet.no
- Vi ber om at det i e-posten fremgår hvilken kommune du bor i, samt hvilken politienhet det eventuelt gjelder (om du vet det). Dette for at vi skal kunne hjelpe deg best mulig.
Opening Hours
Du må forhåndsbooke time for pass og ID-kort. Det er ikke åpent for drop-in.
Closed on public holidays
| Appointment | Phone hours | Passport and ID-card pickup | |
|---|---|---|---|
| MondayMo | 08:30–20:30 | 09:00–14:30 | 08:30–20:30 |
| TuesdayTu | 08:30–20:30 | 09:00–14:30 | 08:30–20:30 |
| WednesdayWe | 08:30–20:30 | 09:00–14:30 | 08:30–20:30 |
| ThursdayTh | 08:30–20:30 | 09:00–14:30 | 08:30–20:30 |
| FridayFr | 08:30–15:00 | 09:00–14:30 | 08:30–15:00 |
| SaturdaySa | 08:30–15:45 | Closed | 08:30–15:45 |
Timebestilling på nett
Bestill time på nett for å søke pass og ID-kort. Det er ikke mulighet for drop-in.
Passbilde
Det skal ikke tas med foto til ordinært pass eller ID-kort. Det tas bilde via opptak av biometri. Ved søknad om nødpass, må passfoto medbringes.
Når du møter til time
Det er et begrenset antall parkeringsplasser for besøkende utenfor politihuset. Vi oppfordrer deg derfor til å komme i god tid før avtalen din. Dersom du ikke møter til avtalt time, må du booke ny avtale.
Contact information
- Telephone
- 64 99 30 00
- post.ost@politiet.no
Opening Hours
Det er kun drop-in, og man må påregne lang ventetid siden alle passtimer er fullbooket.
Stengt lørdag og søndag.
Closed on public holidays
| Phone hours | Drop-in | |
|---|---|---|
| MondayMo | 09:00–14:00 | 09:00–20:00 |
| TuesdayTu | 09:00–14:00 | 09:00–20:00 |
| WednesdayWe | 09:00–14:00 | 09:00–20:00 |
| ThursdayTh | 09:00–14:00 | 09:00–20:00 |
| FridayFr | 09:00–14:00 | 09:00–14:00 |
Ta med gyldig legitimasjon, to passbilder og reisedokumentasjon. Du kan også ta bilde i fotoautomaten på passkontoret.
Information
Booking and attending an appointment
The waiting time for an appointment may vary between the three locations in Eastern police district.
You may book an appointment at any location in Eastern police district, and you are free to change your appointment.
Book or change your appointment with the police via Booking and attending
Information to Ukrainian citizens living in East Police District
If you have not received your residence card by post, please contact the police by phone or e-mail.
Please state your full name and date of birth.
For information, see UDIs web pages: Immigration to Norway - UDI
Appointment with the police
If you filled in the application electronically, you have to log on to the application portal to book an appointment.
If you do not find an available appointment in the application portal, please wait until more appointments are available. New appointments are made available on Fridays.
You can call us or send an e-mail to book an appointment if you need to:
- Renew your asylum/protection permit, or other applications which cannot be registered in the UDI Application Portal.
- Pick up a residence card or travel document that has been returned to the police
- Request to move your case to the front of the queue. Read about the requirements: Priority
Please inform us of your DUF number (or full name and date of birth) whenever you contact us.
Sending in additional documents in a case which is with the UDI or the Police
If you have a case with the UDI – and now need to send us additional documents, new information or an appeal of a decision – you can upload the documents. You can also upload documents if the police have asked you to do so.
Here you can read the information and how to proceed: UDI
Checklists which explains which documents you must hand in with your application - UDI
Contact information
- Telephone
- 64 99 30 00
- post.ost@politiet.no
Opening Hours
Closed on public holidays
| Opening hours | Phone hours | |
|---|---|---|
| MondayMo | 08:30–14:30 | 09:00–14:00 |
| TuesdayTu | 09:00–17:30 | 09:00–14:00 |
| WednesdayWe | Closed | 09:00–14:00 |
| ThursdayTh | 08:30–14:30 | 09:00–14:00 |
| FridayFr | 08:30–14:30 | 09:00–14:00 |
Viktig informasjon i sommer
Det må i sommer påregnes lengre saksbehandlingstid på grunn av ferieavvikling.
Estimert saksbehandlingstid for førerkort og kjøreseddel: 6-12 uker.
Telefon for publikum vil holde stengt i perioden 30.06.2025-15.08.2025 (uke 27-33). Fra uke 34 er telefontiden mandager og torsdager fra kl. 13.00-15.00.
Contact information
- Telephone
- 64 99 30 00
- fk.ost@politiet.no
- E-post besvares fortløpende.
Opening Hours
Stengt for drop-in. Ta kontakt på telefon i åpningstiden. Du kan også sende e-post til forerkort.ost@politiet.no (e-post besvares fortløpende).
Closed on public holidays
| Phone hours | |
|---|---|
| MondayMo | 13:00–15:00 |
| TuesdayTu | Closed |
| WednesdayWe | Closed |
| ThursdayTh | 13:00–15:00 |
| FridayFr | Closed |
Våpen:
Våpenforvaltningen i Øst politidistrikt utføres på Grålum. Spørsmål om våpen kan rettes til vapen.ost@politiet.no
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