Criminal record certificate

Reduced manning due to the corona virus situation

We have reduced our manning in the office as well as our capacity to answer e-mails and phone calls.
Only applications for police clearance certificates for use in relation to healthcare institutions, child welfare services, police services and other critical facilities and public assignments will be given priority.

In order to be given priority, you must apply for a police clearance certificate online and create a digital mailbox via Digipost or e-Boks. Case processing time for prioritised cases will be approx. 1 day.

If you have questions regarding police clearance certificates for use related to one of these purposes, please call 47 69 34 68 between 08:00 and 15:00 Monday through Friday. Please do not call about pending certificate applications. You cannot receive a certificate over the phone.

This information will be updated as soon as we know more.

Criminal record certificate: apply online, apply by post, check status, request a criminal record certificate, choose purpose, renewed background check, contact information.

Criminal record certificate – apply online

Apply, how long it takes, check status, receive, appeal.

Criminal record certificate – apply by post

For businesses and organisations, how long it takes, receipt.

Request a criminal record certificate or renewed background check

For firms, employers or clients who wish to request a criminal record certificate, the right purpose, request a renewed background check.

Information in the criminal record certificate

Criminal record certificates: use, validity, information disclosed and exemptions from disclosure.

Contact information

Mailing adress, contact, phone ours

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Contact the police

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The police’s measures in connection with the Corona virus