Applications for police clearance certificates for use within health care services, child welfare services, police services and other critical facilities will be handled as quickly as possible.

All other applications will be handled within 14 days from receipt of all necessary documentation. If you apply for a police clearance certificate online and open a personal digital mailbox to which the certificate can be returned, you allow for your application to be treated in the most expeditious way possible.

Requests sent to our email address are answered within office hours, Monday through Friday between 08:00 and 15:00. You may also contact us on phone no. 78 98 93 60, Monday through Friday between 08:30 and 11:30.