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Registration of asylum seekers from Ukraine entitled to collective protection

The temporary decentralised registration of applications for collective protection will be continued in 2023. The number of police districts registering such applications is cut from ten to five. In addition to the local offices of the National Police Immigration Service, eligible asylum seekers can now apply for collective protection in the following five police districts:

  • Finnmark
  • Trøndelag
  • Vest
  • Sør-Vest
  • Sør-Øst

In most of Norway you need to contact the police in advance in order to schedule an appointment for registration. 

How and when to contact the police, depends on which police district you are in. Click the arrows below (v) to find contact details for each police district.

Contact details for each police district

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police. 

Phone number

45 72 00 64

Opening Hours

The phone is manned:

  • Monday to Friday between 10:00 and 14:00.

Email address

finnmark.utlending@politiet.no

Information you will be asked to give

In your email you should state your phone number. Do not state your name. The police will reply to schedule an appointment for registration.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

If you are in Oslo Police District, you will be registered at the National Arrivals Centre in Råde.

Contact the police on the phone to make an appointment for a time and where to meet if you need transport.

Phone number

+47 40 02 61 90

Opening hours

The phone is manned:

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

Return of passport and other documents

If you have been granted collective protection and/or are going to collect documents submitted to the police in connection with your application for collective protection, you can attend the police station without prior appointment to be issued a residence card and to collect your documents.

If you are an unaccompanied minor, you need to be accompanied by your appointed representative or guardian when you attend the police station.

  • Tuesdays: 09:00–15:00
  • Thursdays: 09:00–15:00

Address: Schweigaards gate 15B, NO-0191 Oslo.

Newly arrived refugees who want to register must contact the police in advance and set up an appointment for registration. Registration is at Jæren Police Station

Refugees who have been housed in a hotel (Thon Sandnes) do not need to contact the police themselves. The police will contact these people and collect them when it is their turn to be registered.

Address

Jæren Police Station, Arne Garborgs veg 17, NO-4340 Bryne.

Opening hours

  • At 09:00 – 15:00

Telephone numbers

  • To book a registration appointment, +47 45 73 81 40
  • Emergency hotline, immigration department (other enquiries) +47 48 99 66 40

Telephone opening Hours 

  • Monday to Sunday from 08:00 to 22:00

Newly arrived refugees without an address, who arrive outside these opening hours, can report to Thon Partner Hotel Sandnes, Roald Amundsens gate 115, NO-4307 Sandnes.

We update the information on this page frequently, so we recommend that you check it regularly.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

You should not appear at a police station without an appointment.

Please call Trøndelag Police District to book an appointment for registration.

Phone number

73 20 51 41

Opening hours

The phone is manned:

  • Monday: between 08:30 and 21:00
  • Tuesday: between 08:30 and 14:00
  • Wednesday: between 08:30 and 21:00
  • Thursday: between 08:30 and 21:00
  • Friday: between 08:30 and 18:00
  • Saturday: closed
  • Sunday: between 08:30 and 14:00

Information you will be asked to give

You will be asked to give your name and phone number. The police will then contact you to schedule an appointment for registration.

Please contact the police on the phone to make an appointment to register as an asylum seeker. You will be given a time and place where you and any family members can meet for registration.

Phone number

47 46 91 78

Opening Hours

The phone is manned:

  • Monday to Friday between 09:00 and 14:00.

You can also meet at Scandic Kokstad in Bergen without an appointment to register as an asylum seeker. The hotel's address is Kokstadflaten 2, 5257 Kokstad (Google Maps).Once you have registered as an asylum seeker, the police will summon you for an asylum interview. Police officers are present at the reception centre Monday to Friday between 08:00 and 14:00.

If you do not have a place to stay, you can meet at Scandic Kokstad.

Please do not attend the police station to apply for collective protection without prior appointment.

Please contact the police on the phone to make an appointment for a time and place for registration.

Phone number

+47 40 02 61 90

Opening hours

  • Monday to Friday: 09:00–15:00.
  • Saturday, Sunday and public holidays: closed.

Collective protection status to be extended for one year

The Government has decided to continue providing temporary collective protection for refugees from Ukraine. As such, if you have already been granted a permit in connection with temporary collective protection then your permit will be extended by one year automatically. You do not have to do anything else to extend your permit.

Information about automatic extension of residence permit for refugees from Ukraine is available here.