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In most of Norway you need to contact the police in advance in order to schedule an appointment for registration. 

How and when to contact the police, depends on which police district you are in. Click the arrows below (v) to find contact details for each police district.

Contact details for each police district

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police. 

Phone number

38 13 60 00 or 02800.

Opening hours

The phone is manned:

  • Monday to Friday between 08:00 and 15:30.

Email address

agder.asyl@politiet.no

Information you will be asked to give

You will be asked to give your name and phone number. The police will then contact you to schedule an appointment for registration.

This page is continuously updated as changes happen, so we recommend that you check back to find up-to-date information.

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police. 

Phone number

45 72 00 64

Opening Hours

The phone is manned:

  • Monday to Friday between 10:00 and 14:00.

Email address

finnmark.utlending@politiet.no

Information you will be asked to give

In your email you should state your phone number. Do not state your name. The police will reply to schedule an appointment for registration.

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police to make an appointment or arrange for transportation. 

Phone number

40 02 61 90

Opening hours

The phone is manned:

  • Monday to Friday between 09:00 and 15:00

This page is continuously updated as changes happen, so we recommend that you check back to find up-to-date information.

You should not appear at a police station without an appointment.

If you have already been in contact with the police, you can wait– the police will contact you to schedule an appointment.

If you are not already registered, please contact the police. 

Phone number

70 11 87 00

Opening Hours

  • The phone is manned between 08:00 and 15:00.

Information you will be asked to give

You will be asked to give your name and phone number. The police will then contact you to schedule an appointment for registration in Ålesund or Kristiansund.

 

If you have already been in contact with the police, you can wait– the police will contact you to schedule an appointment.

Phone number

75 58 90 00

Opening hours

The phone is manned:

  • Monday to Friday between 08:00 and 15:00.

Email address

grensepoliti.nordland@politiet.no

Information you will be asked to give

In your email you should state your name and phone number. The police will reply to schedule an appointment for registration.

If you are in Oslo Police District, you will be registered at the National Arrivals Centre in Råde.

If you are not already registered, please contact the police to make an appointment or arrange for transportation. 

Unaccompanied minors must bring their representative appointed by Norwegian authorities with them when they meet.

Phone number

40 02 61 90

Opening hours

The phone is manned:

  • Monday to Friday between 09:00 and 15:00

How to reclaim your passport and other important documents

If you have been granted collective protection and/or need to collect documents that were submitted to the police in connection with your application for collective protection, you may come without an appointment in order to finalise your permit and collect your documents:

  • Tuesdays: 09:00–15:00
  • Thursdays: 09:00–15:00

Address: Schweigaards gate 15B, NO-0191 Oslo.

Newly arrived refugees who want to register must contact the police in advance and set up an appointment for registration. Registration is at Jæren Police Station

Refugees who have been housed in a hotel (Thon Sandnes) do not need to contact the police themselves. The police will contact these people and collect them when it is their turn to be registered.

Address

Jæren Police Station, Arne Garborgs veg 17, NO-4340 Bryne.

Opening hours

  • At 09:00 – 15:00

Telephone numbers

  • To book a registration appointment, +47 45 73 81 40
  • Emergency hotline, immigration department (other enquiries) +47 48 99 66 40

Telephone opening Hours 

  • Monday to Sunday from 08:00 to 22:00

Newly arrived refugees without an address, who arrive outside these opening hours, can report to Thon Partner Hotel Sandnes, Roald Amundsens gate 115, NO-4307 Sandnes.

We update the information on this page frequently, so we recommend that you check it regularly.

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police to make an appointment or arrange for transportation. 

Phone number

40 02 61 90

Opening hours

The phone is manned:

  • Monday to Friday between 09:00 and 15:00

You should not appear at a police station without an appointment.

If you are not already registered, please contact the police. 

If you have already been in contact with the police, you can wait– the police will contact you to schedule an appointment.

Phone number

77 79 60 00

Opening Hours

  • The phone is manned monday to friday between 08:15 and 15:30.

Information you will be asked to give

You will be asked to give your name and phone number. 

You should not appear at a police station without an appointment.

Please call Trøndelag Police District to book an appointment for registration.

Phone number

73 20 51 41

Opening hours

The phone is manned:

  • Monday: between 08:30 and 21:00
  • Tuesday: between 08:30 and 14:00
  • Wednesday: between 08:30 and 21:00
  • Thursday: between 08:30 and 21:00
  • Friday: between 08:30 and 18:00
  • Saturday: closed
  • Sunday: between 08:30 and 14:00

Information you will be asked to give

You will be asked to give your name and phone number. The police will then contact you to schedule an appointment for registration.

Please contact the police on the phone to make an appointment to register as an asylum seeker. You will be given a time and place where you and any family members can meet for registration.

Phone number

47 78 94 80

Opening Hours

The phone is manned:

  • Monday to Friday between 09:00 and 14:00.

You can also meet at Scandic Kokstad in Bergen without an appointment to register as an asylum seeker. The hotel's address is Kokstadflaten 2, 5257 Kokstad (Google Maps).Once you have registered as an asylum seeker, the police will summon you for an asylum interview. Police officers are present at the reception centre Monday to Friday between 08:00 and 14:00.

If you do not have a place to stay, you can meet at Scandic Kokstad.

If you are in Eastern Police District, you will be registered at the National Arrivals Centre in Råde.

If you are not already registered, please contact the police to make an appointment or arrange for transportation. 

Phone number

40 02 61 90

Opening hours

The phone is manned:

  • Monday to Friday between 09:00 and 15:00